New offer I have received - how can I choose it???

[Andrei64]

I would like to choose new plan

[Leanne_T]

Hi @Andrei64

Thanks for coming to the community.

Did you receive a text message offering you a new plan? 

Thanks 🙂

Leanne.

[Andrei64]

yes

[Leanne_T]

Thanks @Andrei64

The message should have details on how you can accept the offer, do you still have the message? 

Leanne 🙂

[Andrei64]

Yes, and when I click on the tab- Choose this plan, it says that I have to log in to MY EE to get this plan. I am here now , what next??

[Leanne_T]

Hi @Andrei64

If you click on the link and log into your My EE when prompted, what options do you see? 

Thanks 🙂

Leanne.

[Andrei64]

Any help available?

[Leanne_T]

Hi @Andrei64

If my advice above has not helped, please give us a call on 150. Our Mobile Care team will be happy to help 🙂

Leanne.