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New galaxy watch but doesnt hold charge

Ejbrooks
Visitor

‎09-01-2021 05:45 PM

Got a new Samsung galaxy watch last month from ee but its not holding charge at all, what do I do ?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎09-01-2021 06:39 PM

Hi @Ejbrooks 

 

Contact Samsung support here:

 

https://www.samsung.com/uk/support/

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
BrendonH
Community Hero
Community Hero

‎09-01-2021 06:42 PM

How long is the battery lasting?

 

What have you got turned on, on the device? 

 

When Samsung advertised how long a battery can last its with the only watch mode on so their adverts are not accurate.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful