New SIM cards not arrived
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21-08-2020 11:10 AM
Not sure if this is the right place to ask but here goes.
i upgraded my contract on Sunday and purchased a new line/SIM card/contract for my Wife. But as of today they still have not arrived.
they are showing on my bill as 2 new contracts.
thanks in advance for the advice
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21-08-2020 11:30 AM
Hi @Davejason
SIM cards are sent out 2nd class, so could take 3-5 days or even longer at the moment. Hopefully it'll arrive by tomorrow, if not, you could go to a store for a replacement SIM (Check the procedure, make an appt, etc) or call EE and get a new one sent out?
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21-08-2020 11:30 AM
Hi @Davejason
SIM cards are sent out 2nd class, so could take 3-5 days or even longer at the moment. Hopefully it'll arrive by tomorrow, if not, you could go to a store for a replacement SIM (Check the procedure, make an appt, etc) or call EE and get a new one sent out?
