New Iphone 11 - no order confirmation.

CHilton
Visitor

‎31-12-2019 02:30 PM

I ordered a new Iphone 11 Purple (upgrade) yesterday AM and was told it would arrived today via DPD. I have still not received any email confirmation of this and had no contact from DPD either. Can someone look into this please? Thanks 

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2 REPLIES 2
BrendonH
Community Hero
Community Hero

‎31-12-2019 02:34 PM

You are going to have to call EE as there is no account access on here so no one is able to look into it.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
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Christopher_G
EE Community Support Team

‎01-01-2020 08:36 AM

Hi @CHilton

 

Welcome to the community and happy New Year! 🙂

 

Have you spoken to the Mobile Care team? They'll be able to double check the order to make sure it's OK.

 

Let us know how you're getting on.

 

Chris

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