New EE Customer

FlyFisher
Explorer

I ordered my SIM online to go into a new iPhone. I supplied my PAC code at the time of the order. As far as I am aware I just needed to put the SIM into the phone and it would be done automatically. How long will it take to get my number ported so that I have my usual mobile number. Thanks in advance.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@FlyFisher  when did you get this new sim ? If you got this today your number will not be ported migrated till Tuesday as it takes up to 24 hours and ports do not happen over the weekend. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@FlyFisher  when did you get this new sim ? If you got this today your number will not be ported migrated till Tuesday as it takes up to 24 hours and ports do not happen over the weekend. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you.