I also never got my 5GB data boost on my ee mobile when I took out ee fibre broadband on 28/06/2020. I got in touch 3 months ago and they promised to add it on but still not got it added on
Did you give them your mobile no. when you signed up for BB?
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Sent from my Galaxy Yes. I have been with ee mobile for years. I was told I would get a 5GB boost in the shop and it's on the contract I have in front of me when I took out broadband with them . I rang them months later to ask where it was and they said they would get it sorted and it still has not happened .
