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Network Ee error after iPhone update in turkey

Cbirchnall68
Investigator
Investigator

02687585-3E3A-4D0D-8179-37D6672C6AD3.jpegThis error message keeps appearing after my iPhone update and won’t clear. I don’t have data to use in Turkey and been using WiFi ok until the update. How do I resolve this?

1 SOLUTION

Accepted Solutions

You sure you've switched Mobile Data OFF & WiFi is NOT set to Switch to Mobile Data when WiFi is weak??

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

11 REPLIES 11
Chris_B
EE Community Star
EE Community Star

@Cbirchnall68   Have you tried doing a manual network search ?  

XRaySpeX
EE Community Star
EE Community Star

Does it matter if you are only using WiFi there?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

The error message comes up all the time when using WiFi

Kind Regards
xxxxxx xxxxxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

I don’t want to use the mobile network as it’s chargeable but I can’t get rid of the message

Kind Regards

xxxxxx xxxxxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

You sure you've switched Mobile Data OFF & WiFi is NOT set to Switch to Mobile Data when WiFi is weak??

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

@Cbirchnall68   and it will come up while using Wi-Fi as the phone is trying to find a cellular signal you need to allow this to get rid of that message once that’s done you can then turn off your cellular data once again.  

Yes checked and changed it

Kind Regards

xxxxxx xxxxxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

Thought it had worked but it hasn’t 

Jon_K
Former EE Employee

Hi @Cbirchnall68.

 

Have you tried restarting your phone?

 

Can you disconnect from the WiFi, then connect gain?

 

Jon