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Netflix as a smart add on is not visible in my ee account app.

Kyriakos119
Visitor

‎16-08-2021 09:09 PM - edited ‎16-08-2021 09:11 PM

Problems setting up Netflix as your add on option, on a new Smart unlimited contract.

No options given in " My EE", no text notifications, no prompt of any links.

I believe there are issues with Netflix add on, so an EE agent said to me today.

Maybe resolved in the next 48 hours.

1 REPLY 1
Sparkle83
Visitor

‎16-08-2021 09:36 PM

I've had the same problem. I got the text after I upgraded to get Netflix but no other links were available and still nearly a week on and many conversations with ee customer services even Netflix the issue still hasn't been resolved. Not a happy bunny. As I was also told to just log into Netflix with the same email as my EE and renew my subscription and it would work but it didn't and I have now paid for a month of Netflix. 🤬