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Netflix Smart Benefit

DMorris88
Contributor
Contributor

‎10-12-2021 12:06 AM

Hi,

 

New plan has the Netflix Smart Benefit on, received an activation link via SMS which took me to the Netflix app and asked me to create an account. It then asks for payment details, do I need to add this for the benefit to work or will it simply charge me?

 

Thanks

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎10-12-2021 06:11 AM

@DMorris88 You need an account you can not create an account without payment information.  That’s not implying you’ll be charged through. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
DMorris88
Contributor
Contributor
In response to Chris_B

‎10-12-2021 10:36 AM

Yeah I did assume that, but when it asks for payment information the text there says I'll be charged immediately. Will have to assume the benefit will override this. 

0 Helpful
Leanne_T
EE Community Support Team
In response to DMorris88

‎10-12-2021 12:22 PM

Hi @DMorris88

 

If you have any charges, please give us a call on 150. 

 

The team will get this looked into for you. 

 

Thanks 🙂

 

Leanne.