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Need to add my old with my new Number

Syke2125
Visitor

‎26-06-2020 06:19 PM

Need to use my old sim number on my EE sim

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎26-06-2020 07:13 PM

Hi @Syke2125 

 

Sorry, but it's not clear what your question is?

 

I'm guessing that you've got an existing EE account, bought a new phone with a new number and want to know how to transfer your existing number to that new phone?

 

Officially, you can't. That is classed as an upgrade and you need to have bought your new phone as an upgrade in order to keep your number.

 

There are other ways to do it, but they involve cancelling your existing account and being a "new" customer.

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