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Need help

Ashleighedevane
Explorer

‎20-06-2020 12:18 AM

Hi I ordered a iPhone 11 off 4g upgrades an apparent EE partner and it’s been 4 days and I’ve not had a single email confirming my phone being dispatched do u guys have anything I can try

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎20-06-2020 12:29 AM

@Ashleighedevane : You'll need to take it up with the apparent 3rd-Party.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Ashleighedevane
Explorer
In response to XRaySpeX

‎20-06-2020 12:31 AM

I’ve tried phoning them and emailing them but no response

Sent from my iPad
0 Helpful
Katie_B
EE Community Support Team
In response to Ashleighedevane

‎20-06-2020 11:43 AM

Hello @Ashleighedevane. 

 

Which company did you order your new phone from?

 

Katie 🙂

0 Helpful