NHS data

scottscmcdonald
Visitor

‎10-03-2021 08:22 PM

I'm due new phone tomorrow and just had text to say my unlimited data has stopped for this phone. Will it automatically renew on my new phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎10-03-2021 09:27 PM - edited ‎10-03-2021 09:27 PM

@scottscmcdonald   All free offers are removed when you upgrade so need to be added back when you get the new device as it’s a new contract term. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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James_B
EE Community Manager
EE Community Manager

‎11-03-2021 08:02 AM - edited ‎11-03-2021 08:02 AM

Hi @scottscmcdonald,

 

Welcome to the EE Community. 🙂

 

What was the full message you received?

 

Does your unlimited data still show in the add-ons section of My EE?

 

James