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NAT type PS4

DPN137
Investigator
Investigator

Good evening,

 

I am trying ot game online and either get absolutely terrible connection or cannot connect online at all. After much searching I discovered this may be down to my 'NAT Type'. I checked on my network settings on the PS4 to discover I was on NAT type 3, which is apparently a restricted type. I understand this is a router firewall issue? 

 

After logging into my router on my browser, I could not see any immediate options to change this at all and after further investigation, the solutions online seemed complicated or were not relevant to the 4GEE router that I have.

 

Please could somebody from the community help? I am worried I will have to change service provider over this, because it's frankly unacceptable for this to be something that cannot be changed. 

 

Thank you. 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

It is possible that you are up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which means that you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Does this mean that I will never be able to have my NAT type changed while using EE's mobile network? 

XRaySpeX
EE Community Star
EE Community Star

IMHO: Probably, altho' there are EE users reporting they are successfully playing these game controllers over the EE mobile network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Can you point me in the direction of these people? As lots of the posts I have seen are very confusing. 

 

Thank you. 

XRaySpeX
EE Community Star
EE Community Star

Only by searching the Community, which you can do equally well.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP