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14-11-2021 10:17 AM
When I try I get no choice to change it only shows current pack
Solved! See the answer below or view the solution in context.
15-11-2021 08:12 AM
Hi @Cookie2
It may be worth speaking to our Mobile Care team so they can look into this for you.
Chris
16-11-2021 08:58 AM
it turns out that despite being sent a new Sim in August I still have a 3g Orange Sim pack
have been told to go to EE shop for a 4G Sim ,then I should be able to see a choice of packs available to me.
