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29-12-2020 07:31 PM
Hello,
my phone was stolen and I got a new SIM card to replace it on a new phone.
It says no service. I tried turning off and on again my phone, cleaning the SIM card and putting it back on.
29-12-2020 08:00 PM
Hi @MYRTOK
Have you activated the new SIM, as per how do I setup my new SIM ?
29-12-2020 08:32 PM
according to the instructions I don’t need to activate it if it’s a replacement for a lost/stolen SIM card.
And of course I am unable to call 150 since I don’t have service and this is my only phone.
30-12-2020 08:04 AM
Hello @MYTROK.
What happens if you try to go down the route of activating the SIM?
Speak soon,
Katie 🙂
