Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

My return jiffy bag has not arrived

Totty
Explorer

‎09-07-2020 03:52 PM

I have left EE and called a few weeks ago to request a jifft bag to return my TV box. Nothing has arrived. What can I do?

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎09-07-2020 06:24 PM

Hi @Totty.

 

I'm sorry to hear this hasn't arrived.

 

I'd recommend getting back in touch with our Customer Care team so they can send this again.

 

Jon

0 Helpful
Totty
Explorer
In response to Jon_K

‎09-07-2020 08:26 PM

Hi Jon

 

i’d love to but can’t get through on the phone. I don’t understand why I can’t request one online. 

0 Helpful
Jon_K
Former EE Employee
In response to Totty

‎10-07-2020 11:05 AM

Hi @Totty.

 

It's not possible to request this online.

 

Our Customer Care team may be busier than usual, but please be patient and an advisor will be able to help you.

 

Jon

0 Helpful