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Community Activity
Sim activation
Hello I've purchased a SIM card off of Amazon I was meant to activate it and have unlimited messages calls and data but I've currently got none of them
Now TV
I have switched from BT where everything was great. I can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...
Dramatic changes in 5G Internet speed
For the past several days my 5G internet speeds have been all over the place. Normally I'm getting around 115 Mbps down but lately it's been up and down as you can see from the attached screenshot over the past two days. EE hasn't messaged me about p...
My phone number is not linked somewhat
HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...
Now TV doesn’t recognise my EE subscription.
I have the top EE TV package, I can play Sky Atlantic and Sky Sports on the TV through the box, but the app doesn’t think I have a subscription, I have checked and the email address for my EE account is the same as for my Now TV account.
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
How long does this addon last for? 7 or 30 days?
It's called 1 GB Addon (30 days) but it says it lasts 7 days, so what's the truth?
Delivery
Hello I ordered the apple iPad Air M3 13inch.the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.Can ...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
