My order I am waiting for 6 day for my delivery

[635]

Hi, why I am waiting 6 day my order 

[Salfordcity01]

Me too. I odered a watch on Saturday 23rd May . Not heard a thing . Slightly annoying 

[635]

Hi, Your order’s being processed. We’ll let you know when your device is on its way. Just so you know If you’re just upgrading your plan, we won’t need to send you a new SIM in the post. We’ll update the one you’re already using. Look out for a text We’ll send updates
	Your order
			Huawei P40 Pro 5G
256GB Silver Frost
Out of stock now
Available to order. Expect despatch within 7 days

[635]

in it i don't understand they sent me you can lower it is mine and they said seven days what it is

[Christopher_G]

Hi @635

Welcome to the community.

Sounds from your post that the expected dispatch time was 7 days. The order has gone through, when the phone is ready to deliver, DPD will send you a text message.

Thanks for your patience so far.

Chris

[Christopher_G]

Hi @Salfordcity01

Welcome to the community.

Which watch did you order?

Chris

[Salfordcity01]

I ordered a Samsung Active 44mm Watch .

It said it would be dispatched the next day.. one week later ..nothing .

Regards
Chris

Sent from my iPad

[Christopher_G]

Thanks @Salfordcity01

I'd recommend speaking to our Mobile Care team to check the status of your order.

Let us know how you get on.

Chris