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My next bill came to £ 106.34.

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Athayde-20
Visitor

‎14-05-2021 02:17 AM - last edited on ‎14-05-2021 07:40 AM by EE Community Moderator

Hello. Prepaid broadband payable £ 27.00 per month. My next bill came to £ 106.34. What madness is this? Does not make sense. xx, xxxxxxxxxx xxxxx,  xxxxxxxxxx,  xxxxx xxxxxxx, xxxx xxx. 

 

[mod edit: please do not post personal information on the public board. Thanks!]

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XRaySpeX
EE Community Star
EE Community Star

‎14-05-2021 10:45 AM

Have you reached the end of your min. contract term?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Jon_K
Former EE Employee

‎14-05-2021 08:11 AM

Hi @Athayde-20.

 

Welcome to the community.

 

Have you checked your My EE Account to see why the bill is higher than expected?

 

Jon

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Go to solution
XRaySpeX
EE Community Star
EE Community Star

‎14-05-2021 10:45 AM

Have you reached the end of your min. contract term?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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