Missed calls

[David789]

Hi

On my iPhone 6s, certain numbers fail to notify by sound. E.g. a 0345 number from an insurance company and also O2 numbers. Some O2 numbers do not even register in 'recent calls'. All setting on phone seems okay - any ideas?

[Jon_K]

Hi @David789.

Have you tried restarting your phone?

Do you have the 'do not disturb' feature enabled?

Jon

[David789]

Hi. Do not disturb is scheduled only. As to turning off and on the issue has occurred over some months now and I do regularly turn off and on.

Thanks

[David789 · Accepted solution]

Hi Solved. The setting 'Silence Unknown Callers' was on; not sure why. Thanks for your time, sorry!

[Leanne_T]

Thanks for coming back and letting us know @David789

Leanne 🙂