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Keep same number but change to Nano sim.

SonnyOG
Investigator
Investigator

‎17-08-2020 01:55 PM

Hi All,

 

My brother gave me his old S8 and I didn't realise until the last minute that it uses a Nano sim. 

 

I've had the same PAYG sim for the past 10 years (cut down to micro) and I was wondering if it'd be possible to transfer my current number to a new Nano sim?

 

I'm not the most clued up regarding phones, hence this post!

Thanks in advance for any help.

 

0 Helpful
6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

‎17-08-2020 01:56 PM

@SonnyOG   You can go to an EE store and request a replacement SIM card.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
SonnyOG
Investigator
Investigator
In response to Chris_B

‎17-08-2020 01:58 PM

Apologies, I should have mentioned that I have an awkward work schedule.

Is it possible to do online?

 

Thanks Chris.

0 Helpful
Katie_B
EE Community Support Team
In response to SonnyOG

‎17-08-2020 04:38 PM

Hi @SonnyOG. 

 

If you give us a call our customer care team can help provide you with a new SIM. 

 

Katie 🙂

0 Helpful
SonnyOG
Investigator
Investigator
In response to Katie_B

‎17-08-2020 04:41 PM

Which number would that be?

 

Thanks, Katie

0 Helpful
Katie_B
EE Community Support Team
In response to SonnyOG

‎17-08-2020 04:43 PM

You can call 150 from a EE handset or 0800 079 8586 from any landline or provider @SonnyOG. 

 

Katie 🙂

XRaySpeX
EE Community Star
EE Community Star
In response to SonnyOG

‎18-08-2020 01:54 AM

Order a replacement SIM for £1.50 or phone CS for one.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP