Mini Wifi not showing up in phone wifi network

[NancyAsh]

I'm trying to connect my S9 mobile to my mini wifi but the mini wifi is not showing up in my available networks.  I already have one mobile and my laptop connected so I know the mini wifi is working.

[Jon_K]

Hi @NancyAsh.

Welcome to the community.

Does your phone pick up other networks?

Has it worked on WiFi before?

Jon

[NancyAsh]

Hi Jon,

Yes it picks up other network. Our home network for instance.

[Jon_K]

Thanks @NancyAsh.

Is your 4GEE WiFi device currently switched on and working with your other mobile or laptop?

Can you try restarting both your WiFi mini and your phone?

Jon

[XRaySpeX · Accepted solution]

Try switching the 4GEE WiFi Mini between the 2.4 & 5 GHz bands & see if it picks up 1 of them.

[NancyAsh]

Thank you so much, it worked!  You just need to sign into your devices again.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.