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1285735posts
Community Activity
Extra charges
Hi on my next bill there are £2.57 for other services… what does this mean..??
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
order xko
I have been trying to track my order but keep getting a timed out message. could you please inform me of the status of my order placed 7 apr 2025? Thank you [mod edit: removed personal details from the title of the community post]
Broadband account info dropped from my EE ID
I switched my broadband from BT to EE beginning of January and for 2 months could not view any of my broadband account, billing or wifi controls through my EE ID, although my mobile shows fine. After 2 months and numerous calls and complaints it was...
Currently abroad (Majorca) and cannot make any sense of roaming charges
Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...
Mobile cut off 2 times in 1 week
Hello, to start i have a unlimited internet, calls and texts package, I had made some purchase with my ee mobile, I got cut off last week, I rang up explained I'm a career and my phone is a life line, I was told to pay £80 to bring my account under t...
Resolved! Want. Better deal for my 2 mobile sims cards
How do I get a better deal don’t want to visit the store
Circumventing parental controls is trivial - a suggestion
When you set up parental controls you specify a device (or devices) in a group then apply a schedule to that group for when access should be allowed or disallowed according to a time "window".This seems fine until you realise that the underlying mech...
Resolved! Online upgrade area of website isn't working
Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...
Live Chat
Is there no Live Chat anymore?Have tried to access through app and online but no option just the option to call??
