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05-08-2020 12:47 PM
Hi I wonder if anyone can help? I have a MIFI aec1 from a few years back- charges lights up and connects to my WiFi - i assume there no credit on it. But my EE account doesn’t register the MIFI- any ideas? Thanks Jo
Solved! See the answer below or view the solution in context.
05-08-2020 10:10 PM
MyEE doesn't work for registering PAYG MBB devices. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.
You may continue using your MBB but you just can't register it to MyEE.
Go to http://add-on.ee.co.uk/status from a device connected to the router will tell you your usage.
Go to http://add-on.ee.co.uk/purchase from a device connected to the router to buy add-ons.
05-08-2020 02:14 PM - edited 05-08-2020 02:15 PM
@Jlb4592 It’ll need a new SIM card as I assuming you had this on PAYG as you’ll still be paying for it if it was on contract or you terminated that contract.
05-08-2020 02:15 PM
05-08-2020 02:45 PM
05-08-2020 10:10 PM
MyEE doesn't work for registering PAYG MBB devices. It stops at telling you to connect your device & login to it, but when you've done as instructed it doesn't have anywhere for you to say you've done it.
You may continue using your MBB but you just can't register it to MyEE.
Go to http://add-on.ee.co.uk/status from a device connected to the router will tell you your usage.
Go to http://add-on.ee.co.uk/purchase from a device connected to the router to buy add-ons.