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Loss of service I require a refund

Jewie25
Visitor

‎16-11-2021 05:45 AM

I’ve had loss off service all last week I was not able to use my mobile whilst at work. I require refunding for the days 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎16-11-2021 06:52 AM

Hi @Jewie25 

 

Did you check EE network service and coverage checker?

 

https://coverage.ee.co.uk/coverage/ee

 

There is no guarantee you will receive a service everywhere. This applies to all networks. 

 

For your request you will need to speak to EE CS on 150.

 

Thanks

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.