Long time customer

Boycie011 · ‎01-09-2021

I have been with EE since the very beginning. Originally I was with Orange so this makes me a customer of EE for nearly 10 years continuously without causing any issues and paying my phone bill on time every time.

I'm due for an upgrade in November 2021 what discounts could I expect for being a customer for this long?

Do I get to be in the special pile?

bristolian · ‎01-09-2021

Hi @Boycie011

The standard advice in this scenario is to first login to your myEE and see what upgrade offers are available to you.

If you find an offer from another provder that appeals to you, then call EE C/S on 150 and see what they'll offer you instead.

You then have the choice of which offer to accept.

View solution in original post

XRaySpeX · ‎01-09-2021

There are no discounts for loyalty. Goes for most industries these days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Boycie011 · ‎01-09-2021

That's a real shame to be honest

bristolian · ‎01-09-2021

Hi @Boycie011

The standard advice in this scenario is to first login to your myEE and see what upgrade offers are available to you.

If you find an offer from another provder that appeals to you, then call EE C/S on 150 and see what they'll offer you instead.

You then have the choice of which offer to accept.

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Long time customer