Community Activity

Nobody can hear me on a phone call

Hi, nobody can hear me on a phone call, I've run all the tests on my phone and they all came back fine, I know my microphone isn't the issue and the other people's phones are all working fine too .. it's hella frustrating to be honest, I didn't know ...

Shazziii by Investigator
  • 78 Views
  • 8 replies
  • 3 Helpful

Smart 5G Hub SIM not connecting

I am looking at a problem for my elderly neighbour with a Smart 5G Hub for the local chapel. It is failing to connect to the network with the SIM provided by EE. The hub reports the SIM is OK but the mobile connection is unsuccessful. The hub works w...

Resolved! Switch 2 - launch date delivery

Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.

Simonp3 by Explorer
  • 3101 Views
  • 42 replies
  • 26 Helpful

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
  • 723 Views
  • 25 replies
  • 7 Helpful

P60

Hi, I am an ex employee and need my P60s from previous years for a finance application. I am wondering where to get this from? Thanks

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Explorer
  • 98 Views
  • 4 replies
  • 0 Helpful

Still a dead after 6 months

Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...

robh661 by Established Contributor
  • 47 Views
  • 3 replies
  • 0 Helpful

Data

Can I buy data for a ee pay as you go user if I amo O2.

Reg123 by Investigator
  • 26 Views
  • 2 replies
  • 0 Helpful

Switch 2 Order Missing

I ordered a switch 2 mario kart bundle in April and received no email but thankfully screenshot the confirmation with is EE- and then 8 numbers. Rang up customer service a week later and they confirmed that it has been ordered fine. Rang today as sti...