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Live chat

Ashade1
Investigator
Investigator

‎10-12-2020 09:51 AM

I just want to talk to a customer service operator live chat ?

0 Helpful
5 REPLIES 5
Chris_B
Grand Master
Grand Master

‎10-12-2020 10:36 AM

@Ashade1  Live chat is available via your online EE account but live chat will only be available if an agent is free to chat with you and at present due to the current situation this might not be possible as customer services are receiving lots of calls so it’s always best to call and be patient when calling. 

0 Helpful
Ashade1
Investigator
Investigator

‎10-12-2020 11:51 AM

I just want to talk to a person in the office on live chat to get the 18bar lifted on my phone if it is on that is ? Other providers is easy enough 

Ashade1
Investigator
Investigator
In response to Chris_B

‎10-12-2020 11:54 AM

I can't find a link to it and in this current situation they could work from home

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Ashade1

‎10-12-2020 12:23 PM

If you are on contract you'll find Live Chat at Get in touch when it's available during EE UK opening hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Leanne_T
EE Community Support Team
In response to Ashade1

‎10-12-2020 12:53 PM - edited ‎10-12-2020 12:54 PM

Hi @Ashade1 

 

Thanks for coming to the community.

 

Do you have a personal pay monthly account?

 

Is there anything we can help you with on the community?

 

Leanne.

0 Helpful