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28-08-2021 10:35 AM
Trying to resolve an issue with my account,
I can log into a couple of pages, and when clicking register I hit my account details
But when trying to actually order a new sim, i just hit a "Login Error" page.
Partners account is fine and I've seen previous posts here saying the same thing was resolved by contacting the live chat team who "reset" your account.
Except, every time I look, there's no button for live chat?
Solved! See the answer below or view the solution in context.
28-08-2021 10:54 AM
Thanks for the suggestion
In the end it was adblocker, hilarious.
28-08-2021 10:42 AM
Should be able to find it here
https://ee.co.uk/contact-ee/account-billing/mobile
28-08-2021 10:44 AM
I should, but there's no option, tried across several browsers
28-08-2021 10:45 AM
Try clearing your cookies as it's showing up for me.
28-08-2021 10:54 AM
Thanks for the suggestion
In the end it was adblocker, hilarious.
28-08-2021 10:57 AM
Glad you got it sorted. 👍