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Live Chat unavailable again?

Slom
Investigator
Investigator

Trying to resolve an issue with my account, 
I can log into a couple of pages, and when clicking register I hit my account details

But when trying to actually order a new sim, i just hit a "Login Error" page.
Partners account is fine and I've seen previous posts here saying the same thing was resolved by contacting the live chat team who "reset" your account.

Except, every time I look, there's no button for live chat?

1 SOLUTION

Accepted Solutions

Thanks for the suggestion

In the end it was adblocker, hilarious.

View solution in original post

5 REPLIES 5
BrendonH
Community Hero
Community Hero

Should be able to find it here

 

https://ee.co.uk/contact-ee/account-billing/mobile


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

I should, but there's no option, tried across several browsers

BrendonH
Community Hero
Community Hero

Try clearing your cookies as it's showing up for me.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below

Thanks for the suggestion

In the end it was adblocker, hilarious.

BrendonH
Community Hero
Community Hero

Glad you got it sorted. 👍


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below