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28-08-2021 12:27 AM
Is there another way to gift data please? My daughter is at Reading Festival and her data has run out and I can’t get onto the app to give her more aargh!! I’m worried if she loses her friends she won’t be able to get in contact via social media.
28-08-2021 08:52 AM
Hi @TrinnyD
Welcome to the community.
Sorry to hear that you had problems gifting data. Are you able to get on the app to do it now?
If you still can't get access, give our mobile care team a call on 150 and they'll do it manually for you.
Chris
28-08-2021 10:51 AM
Many thanks, it was back up by 7am this morning and has now been gifted-phew! Just a bit concerned late last night that she may have been separated from friends and unable to locate her tent, etc.
28-08-2021 11:01 AM
28-08-2021 11:06 AM
Yes she’s thanked me for the data (which was surprising considering the early hour 😂). Thanks very much for your concern.
Petrina
28-08-2021 11:17 AM
Ah that's nice, @TrinnyD. 🙂
Thanks for understanding and sorry you weren't able to gift last night.
Hope she enjoys the rest of the festival. 🙂
Chris