Have my pack code just paid bill have 30 days left on contract do I send my pac number to new SIM only supplier now or at the end of contact have new SIM and have been charged already any help would be usefull thanks
@Rob677 give your new provider your PAC code now and your number will port over, you’ve already paid up to your minimum term date with EE. your migration will probably start tomorrow and be completed by Tuesday.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Thanks dont wanna pay twice ie lose my 30 days here as I've paid for nothing so am I right Vodafone wont change me over straight away if I give details tommorow or can it wait till my contract ends with EE thanks
@Rob677 As @Chris_B said, if you give Vodafone your PAC code now, they’ll start the process at once, so it’s best to wait until your 30 days are almost up. Remember, also, that the PAC code itself is only valid for 30 days.
That said, when I left EE for Vodafone, I’m sure I was asked when I wanted the transfer to happen.
@Sando58 You can get it yourself by texting PAC to 65075. The code should arrive in a few seconds, along with an estimate of how much you owe on your account.
@Rob677 If you have your Vodafone Sim you’re going to start being charged already regardless of your EE number not being migrated over. Your contract with Vodafone have started. you now have two contracts with 2 different networks so why wait ? It make no difference.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
