cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

LAPSED/SUSPENDED ACCOUNT

HayCart
Explorer

I left the U.K. to work overseas around 18 months ago, with the plan to ‘switch’ SIMs between a local mobile service while overseas, and my EE service while I was back home.

Due to Covid-19 travel restrictions, I haven’t used the EE sim in over a year, and although there is still plenty of credit on the account, my service has been cancelled/suspended due to lack of use.

 

I’m still overseas, but need to cancel my current overseas service - How can I reactivate my EE service?

10 REPLIES 10
James_B
EE Community Manager
EE Community Manager

Hi @rboys,

 

I'm afraid not. Numbers are recycled after 273 days of inactivity.

 

Find out more in What is pay as you go and flex hibernation, and how do I stop it?

 

James