Keep losing internet on mobile and desktop

[Pete1]

And bluetooth keeps disconnecting

[bristolian]

Hi @Pete1 

What devices are you using?

[Pete1]

My mobile is Moto C. Desktop is a Medion processor and Acer screen. I have
an EE router for phone and broadband

[James_B]

Hi @Pete1,

Welcome to the EE Community. 🙂

Which router do you have? Is it 4GEE/5GEE or home broadband?

Thanks

James

[Pete1]

James, it is a brightbox router, I think 4g. I have had it at least 3 years.
Thanks
Pete

[James_B]

Hi @Pete1,

If it's a Bright Box, you are using Home Broadband.

Does your WiFi connection drop when you lose internet?

Thanks

James