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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3039 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16437 Views
  • 51 replies
  • 65 Helpful

4gee mini wifi red signal light

Hi all,  I upgraded my mobile wifi to the 4gee mini wifi which I connected yesterday and worked fine all day. Today I’ve gone to use it and it’s saying it’s connected but no signal and the red signal light is on continuously. I have tried to reset it...

Britbox offer for new and existing

on EE website it claimed that britbox and the data used on this app would be on them for new and existing customers. so no data would be taken from your data plan as you used it.  it also said it was available on ANY simo,tablet or mobile phone contr...

WW23 by Explorer
  • 470 Views
  • 3 replies
  • 2 Helpful

New Order

Hello My new handset was deliverd on Friday but as yet i have still not recieved my new Sim ,Can you let me know when this is expected please   

Change phone number

Hi, due to some personal problems recently. I need to change my phone number. How can I do this?!? Thanks.

Has my number been transferred?

Hello, I input the PAC code when ordering the sim from EE, how can I tell my number has been transferred, please? As I don't want to be paying for two contracts and I'm uneasy cancelling my one from O2 just in case it cancels my number also!

Triptych by Investigator
  • 11634 Views
  • 4 replies
  • 2 Helpful

Upgrade

I upgraded my phone yesterday and got a confirmation email to say it’s been confirmed and what address it’s getting delivered too, then I got a dodgy looking email to say there’s been a mismatch and I need to call them with me XKO number.firstly. Wha...

I Phone 7s

My phone will not show incoming call ID even for those in my phonebook Been to shop and unable to resolve issue Anyone else with a similar issue recently

Medgun by Visitor
  • 482 Views
  • 1 replies
  • 1 Helpful

Porting your number page not working

Hi everyone, trying to use the form at: https://myaccount.ee.co.uk/app/keeping-your-number I enter PAC, it moves to the next step I enter my old mobile number (from 3) and I click next.The form though says I'm not entering the EE number correctly (I'...

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ariusbb by Investigator
  • 923 Views
  • 3 replies
  • 0 Helpful