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4gee mini wifi red signal light

Playplanet1830
Explorer

‎06-10-2020 11:05 AM

Hi all, 

 

I upgraded my mobile wifi to the 4gee mini wifi which I connected yesterday and worked fine all day. Today I’ve gone to use it and it’s saying it’s connected but no signal and the red signal light is on continuously. I have tried to reset it, removed SIM card and access 192.168.1.1 but it won’t connect as there is no signal. 

Any ideas? 

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎06-10-2020 11:18 AM

Hi @Playplanet1830 and welcome to the community!

 

Do you have an EE phone, or know anyone who does? Are the phones working ok, do they have signal?

 

You can check for reported issues online at status checker 

0 Helpful
Playplanet1830
Explorer
In response to bristolian

‎06-10-2020 11:29 AM

Thank you for your reply. I do have an EE mobile myself and it is work fine today. I checked for reported issues but nothing has been reported 

0 Helpful
Leanne_T
EE Community Support Team
In response to Playplanet1830

‎06-10-2020 03:30 PM

Hi @Playplanet1830

 

Thanks for coming to the community.

 

Did you get a new SIM card with your upgrade, or you using the old SIM?

 

Are you able to try the SIM in your phone to see if this has a signal?

 

Speak soon 🙂

 

Leanne.

0 Helpful