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Community Activity
EE Mobile App 'Your Account is now closed'
I'm trying to log into my EE account to update my billing info / direct debit and when I sign in on the EE mobile app it says 'Your account is now closed' despite me never trying to close my account. I have just been billed for another month, which i...
Resolved! Lost password
Hi I lent my phone to my son when he had lost his and he changed the password. Very sadly he died in an accident. I now have the phone but cannot access it as don't have the password. Can I get it reset to factory settings somehow as it still has an...
Vast quantity of random MAC Addresses showing-up since last Firmware Update
Hi all - I'm hoping someone can advise me on what's now occuring, chez moi.I have an SH32B, connected to FTTP.The latest Firmware was installed on 25th June 2025.r3.8.11-R-1414606-PROD-83002, with the GUI now at 2.36.9.Since that FW update, the Techn...
Re: Just placed an order for iPhone 16
I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work
Unable to get to the Plusnet customer exclusive £60 a month deal
Hi all,Hopefully someone can tell me where I'm going wrong.I've logged into my Plusnet Broadband account, and noticed the EE exclusive deals for existing customers. I don;t use much data or calls, so a £6 a month SIM only plan is great!I click the li...
My iPhone doesn't allow NHS numbers to call me
Hello, Hoping somebody can help as seen this issue posted before but not seen a solution. My iPhone 16 is not accepting calls from various NHS numbers (GP, various hospital departments). It is not a signal issue as they come through to my partner's p...
WiFi signal issues
Hi, is there an update or even better a solution? Most of my appliances cannot from time to time get a wi fi signal. Alexa however can still work. Mitutoyo
Broadband plan
How do i find out how much time is left on my 24 month plan
Can receive calls but not texts?
Hello, I bought a payg SIM card and put it in an old phone. I got the welcome message from EE, signal is fine and reset the device. But I can't receive any text messages. Some apps require codes to be sent to the number but I can't recieve them? Call...
Re: Is it just me or is ee phone signal poor
I've noticed a huge degredation in network coverage in the past few months. The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out! I travel around the country a lot a...
