The EE Community

Broadband still down

1 week now without any Internet connection 3 separate times engineers have come out and yet still not been fixed. Smart hub still yellow light. Had no updates when it will be fixed just been left in the dark as usual 

Reducing waste and co2 imprint (and penalising customers financially, so speak)

Hi, Thank you for your time and hard work. I am sorry to say that I disagree with your current strategy to reduce waste by asking me to return my kit under threat of a monetary penalty. Indeed, although I agree that industries should try their hardes...

Plan Add-On

As it can be seen from screenshots I have 4 add ons and one of them is EU Roaming Free, but I am forced to pay £15 for Roaming in Poland. How is that possible? If I won’t pay I am unable to use my phone!

Joke

Need to pay WiFi bill as WiFi not working and can’t even get into bloody app joke 

Can’t access Paramount TV any ideas please

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

Find my bill

How in earth can I see my bill please. This site is horrendous. BT was so easy to use.

No suitable plans?

My contract ran out months ago and been trying to upgrade. I just get no suitable plans available on every single phone I try.I can't call and want to do online, what's going on?

My son needs his roaming activated in France