The EE Community

Meta quest 3s Xbox edition

Does anyone know when Meta quest 3s Xbox edition will be in stock. I contacted customer support but they dont know.

How do I find out when my contract ends

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New contract + refund for old

Hi,I have simple question, I wonder if you could help me.I've contacted EE last month to upgrade my contract to pay monthly just for the simcard from the phone (I was paying over 60 pounds for 2 years, contract finished, but it still charged me over ...

No order confirmation

Afternoon, I ordered a phone today 25/06/25 on contract. The £50 upfront cost has been taken from my bank but have not received an email confirmation of the order (checked junk and all inboxes). I have no idea if the order has gone through or if I ha...

Smart Hub Plus - can you forward port 80?

I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...

Smart Hub Plus ipv4 configuration

I've just moved to EE's FTTP from Plusnet's FTTC.I'm trying to configure an (internal) ipv4 addess for the new Smart Hub Pkus to an IP address which is not in one of the private IP address ranges. This doesn't seem to be possible (Error message "The ...

I have recieved my phone from EE today. google pixel 9a. but there is no e sim

i followed the steps listed in this forum and watch the video. i have kept my old number so i know the number of the e sim but it wont let me link it to my ee account. it also does not have an option for me to download it. i do not see any QR code in...

Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...