Order tracking: pay monthly orders

[paulina15]

Hello,

I have placed an order as an upgrade blue Iphone 12 pro max on 28th of August. I got an e-mail with the confirmation and the order number but I can't track the order on the online tracker. I had to pay £30 phone fee, and also £100 fee because of an early upgrade, this is still pending on my online banking. I would like to know what's happening? 

Thanks 

[Leanne_T]

Hi @paulina15

Thanks for coming to the community. 

The iPhone 12 Pro Max, Pacific Blue is showing in stock for the 128GB and 256GB. 

If you have had no update on your order, please give us a call on 150. The team will be happy to help. 

Leanne 🙂