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Is it possible to cancel my contract before its even started?

ConorJDavies1
Contributor
Contributor

‎01-09-2021 09:23 PM

Hi, I ordered my EE SIM the other day, unlimited minutes, unlimited texts and 200GB, I kind of regret picking that now, I wish that I went with the unlimited data option. My SIM hasn't actually even turned up yet and nor have I been charged the first monthly payment. Is it possible to cancel my current contract so that I can change to the unlimited data plan? Thanks. 

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10 REPLIES 10
Leanne_T
EE Community Support Team
In response to ConorJDavies1

‎04-09-2021 07:36 AM

Hi there @ConorJDavies1

 

Thanks for coming to the community. 

 

Once your form has been received and processed, our team will get in touch with you to go through the next steps. 

 

You can call the team on 0800 079 0103, if you would like to check the return.

 

Thanks 🙂

 

Leanne.

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