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30-09-2019 08:58 AM
Ordered mine as an upgrade 8 days ago because it was in stock .. then got told takes 5 to 7 days to deliver to local store.. then got email saying 14 days.. then got email saying 14 working days.. wonder if the wait will be till iphone 12...
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30-09-2019 09:32 AM
@Wilfredm Just to inform you EE can only ship out what Apple supply them.
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30-09-2019 10:03 AM
When I ordered it, it was in stock and would be shipped on the day.
I know shipments and palettes sometimes get delayed but would expect a better update to promised dates.
30-09-2019 01:44 PM
Hi @Wilfredm,
Welcome to the EE Community. 🙂
I'm sorry to hear we are waiting for stock to fulfil your order.
If you would like to switch to a model that is available for immediate dispatch, please get in touch with Customer Care.
If you would rather wait, we'll send you a text as soon as your order is dispatched.
Thanks
James
02-10-2019 11:45 PM
I’m still waiting I got in second weeks I didn’t know 3 to 7 days means 3 to a month
well done ee u will get the most know review because i paid this months for nothing thx
03-10-2019 10:23 AM
Good Morning @Subtirel-Florin.
Thanks for coming to the community.
I am sorry to hear you are still waiting for your device, what colour and memory size did you order?
You should not be being billed for your new contract till you receive your device, if this was an upgrade you should still be on your old tariff.
Katie 🙂
