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Iphone

Reece325
Contributor
Contributor

Order iPhone 12pro max its took money out sent an email sayin cofirmed but when I look at estimated delivery time sayin awaiting confirmation 

1 SOLUTION

Accepted Solutions
Jon_K
Former EE Employee

Hi @Reece325.

 

Welcome to the community.

 

Which colour/memory size did you order?

 

DPD will send you a text when your order is ready to be delivered.

 

Jon

View solution in original post

11 REPLIES 11
Jon_K
Former EE Employee

Hi @Reece325.

 

Welcome to the community.

 

Which colour/memory size did you order?

 

DPD will send you a text when your order is ready to be delivered.

 

Jon

Talia295
Investigator
Investigator

I ordered mine last week (19th) order was confirmed on Tuesday but says mine is out of delivery and was despatched on 12th.. not sure how when I didn’t order until a week later.. crazzzzzzzzzy

Was the  128GB Pacific Blue

 128GB Pacific Blue

Jon_K
Former EE Employee

Thanks @Reece325.

 

When did you order?

 

The current estimated delivery time is that it'll be dispatched within 14 days.

 

DPD will send you a text when it's ready.

 

Jon

Ordered it 2 days ago still sayin awaiting comformation in delivery date tho 

James_B
EE Community Manager
EE Community Manager

Hi @Reece325,

 

You'll receive a text message with tracking details as soon as your phone is dispatched.

 

Thanks

 

James

How come i got an email sayin my order was cancelled when money got took out no one cancelled it 

James_B
EE Community Manager
EE Community Manager

Hi @Reece325,

 

What reason was given for the cancellation on your email?

 

Thanks

 

James