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Iphone 13 pro max delivery

Hlk890
Explorer

‎19-12-2021 07:17 PM

Hi. I placed an order for an iPhone 13 pro max silver 512gb on Thursday, when ordering it said “usually dispatched within 1 day”. It still hasn’t been dispatched. An iPhone 13 pro max still says “usually dispatched within 1 day”. When should I be expecting delivery?

thanks

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎19-12-2021 08:11 PM

@Hlk890  The iPhone 13 pro max in silver and at 512Gb of storage has a  

“Expect despatch in more than 28 days.”

 

as seen in the image below. 

 

522BA59E-1CE9-4BF3-9B97-92B396539B9F.png

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Hlk890
Explorer
In response to Chris_B

‎19-12-2021 08:37 PM

Thanks for your reply. 
How easy would it be to amend the order to a different colour that could be delivered earlier?

0 Helpful
Leanne_T
EE Community Support Team
In response to Hlk890

‎20-12-2021 08:06 AM

Hi @Hlk890

 

Thanks for coming to the community. 

 

If you give us a call on 150 or 0800 079 8586 the team will get this looked into for you 🙂

 

Thanks. 

 

Leanne. 

0 Helpful