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Iphone 12 Pro 256 gb Pasific Blue

mgo92
Explorer

‎05-01-2021 02:29 PM

I have ordered an Iphone 12 Pro 256 GB in blue on 14 December to have arrived in 7-10 days but it has been 20 days and now the closed being closed down due to lockdown, even if the stocks become available, I do not know if I can get the phone due to lockdown. In the event that stocks get renewed, as the lockdown seemingly will continue till mid-February, will I not be able to get my phone till then? Cause it is an absurdly long time to wait for a phone for 2 months.

0 Helpful
4 REPLIES 4
Katie_B
EE Community Support Team

‎05-01-2021 06:20 PM

Hello @mgo92. 

 

Thanks for coming to the community. 

 

I'm really sorry for the delay. 

 

I would recommend giving us a call so our customer care team can look into your order. 

 

Katie 🙂

0 Helpful
mgo92
Explorer
In response to Katie_B

‎05-01-2021 06:30 PM

I did already but they simply said that they don’t know when it’ll arrive or what will happen with shops as they’re closed. @Katie_B 

So no help there...

0 Helpful
Katie_B
EE Community Support Team
In response to mgo92

‎05-01-2021 06:52 PM

Hi @mgo92. 

 

I have sent you a private message for more information. 

 

Speak soon, 

 

Katie 🙂

0 Helpful
PAUL157
Contributor
Contributor

‎05-01-2021 09:46 PM

They will change delivery address so it comes to your house if your ship is closed but I wouldn’t hold your breath as I’m waiting on the same phone and I ordered mine on the 5th of December and I still haven’t heard anything!