Ipad 11 Pro 2020 back order

[thacd01]

I ordered the ipad 11 Pro 2020 (space grey) on the 29/06/20 and as yet still nothing!!!

Has anybody else had this issue and if so has anyone had a resolve or even any information rather than just the occasional email telling you it's on its way as soon as its in stock!!!!!! 

[Northerner]

Hi @thacd01 

I suggest you call EE CS on 150 to discuss this issue. 

Thanks

[thacd01]

I have every week since order date

[Katie_B]

Hi @thacd01. 

What was advised when you last phoned our customer care team?

Speak soon, 

Katie 🙂

[hasans_41]

I have ordered iPad Pro 12.9 2020 from EE store on 05.08.2020  they’ve said I will be receiving it in 2 to 3 days but it’s been long time now and no one knows where’s my order is. I’ve called EE store they’ve said we don’t know what is happening then i called EE customer service to ask what is happening and they’ve said they’re out of stock in the country. There’s a stock shortage but EE just trying to hide this from customers to keep the money in. 

[Jon_K]

Hi @hasans_41.

Welcome to the community.

Were our Customer Care team able to give you an idea of when it would be back in stock?

You'll get a text from DPD when your order is ready for delivery.

Jon

[hasans_41]

No i have ordered it from EE woodgreen store from 05/8/20 but nothing happened yet. I called store they said nothing they can do so they suggested to wait and see. I called customer services they said they’re out of stock with iPad Pro’s 2020’s including 128gb and 256gb and above. Today 25 tomorrow will be 20 days since I made my order. 

[Christopher_G]

Thanks for getting back to us, @hasans_41.

Fingers crossed that it's in stock soon for you. If you'd like to amend or discuss your order, I can only suggest speaking to the store again.

Chris