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Phone damage

Jemma1993
Visitor

‎25-08-2020 02:27 AM - edited ‎25-08-2020 02:28 AM

I have dropped my phone my little girl was running  around and dropped it out my hand it is an iPhone 8 and the back of it has all smashed and cuts my fingers now because of the glass how do I know if I will be able to get it repaired on contract 

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎25-08-2020 06:27 AM

Hi @Jemma1993 

 

Call 150 and ask CS if you have insurance, or look on your bill.

 

Alternatively contact Apple:

 

https://support.apple.com/en-gb/iphone/repair/service

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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