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Internet issues

Sdw55
Explorer

‎08-02-2021 05:48 PM

All of a sudden my phone keeps  disconnecting me from my wifi its an i phone . who do i contact my phone provider internet provider or apple , be grateful for any help my computer is fine as i wfh so i dont know what it is only just started doing it thanks  

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎08-02-2021 09:51 PM

Who's your ISP for your BB? Which router have you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Sdw55
Explorer
In response to XRaySpeX

‎09-02-2021 06:29 PM

Hi EE not sure on router thanks

Get Outlook for iOS
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Sdw55

‎09-02-2021 07:26 PM

Read its label or post pic.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP