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Internet access

momich73
Investigator
Investigator

I have just done a simswap to give me internet access. I have an old 3g mobile phone and although the new sim is working, I still cannot access the internet. What do I need to do?

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @momich73,

 

You can download your internet settings at setup-ee.wdsglobal.com/internet.

 

Hope this helps.

 

James

View solution in original post

5 REPLIES 5
Jon_K
Former EE Employee

Hi @momich73.

 

Welcome to the community.

 

Do you know what the make/model of the phone is?

 

What happens when you try to access the internet?

 

Jon

Hi, it's a Nokia 301 and I've been through the set up process as stated online but still can't get hold of the internet on this phone.

James_B
EE Community Manager
EE Community Manager

Hi @momich73,

 

You can download your internet settings at setup-ee.wdsglobal.com/internet.

 

Hope this helps.

 

James

Thanks James, I have it set up now. Regards Maureen.

James_B
EE Community Manager
EE Community Manager

No problem @momich73 🙂

 

James