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15-07-2020 03:35 PM
I've very recently started an EE Flex plan and have successfully ported my number from ID Mobile to it.
I've just seen a Uswitch exclusive deal that will give me a much better deal on EE albeit as a contract which I'm ok with.
Is there any way to port my Flex number to a new EE contract internally or do I have to go through the port out port back in rigmarole?
15-07-2020 03:41 PM
Hi @zcjp
You would need to port out, then back into your new contract.
Thanks
15-07-2020 04:12 PM
You may ask CS to move your Flex no. to your new contract.
15-07-2020 04:26 PM
I've just tried calling 150 and it won't actually let me speak to anyone. The only options on offer all have to do with setting up a payment card for Flex which I've already done.
15-07-2020 04:36 PM
Just be patient & wait to the end of the options.
15-07-2020 04:43 PM
I wait to the end of the options. All I get is a short silence then the same options are offered again.
15-07-2020 04:48 PM
Sussed it. I had to try one of the options first before I got offered CS