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Incorrect Billing Address

Dymock96
Explorer

Hey all,

 

Just had a look at a confirmation email I have for an order and it seems as though the incorrect billing address is on my order. I've checked through my account and everything is correct there but I can't work out exactly what's happened. I'm assuming autofill has messed up somewhere along the line. Is there any way for me to change this to the correct details now? Or is this something I'll need to phone in to get sorted out?

 

Thanks!

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hi @Dymock96 

 

There is no account access on this public webforum, so for anything account-specific you will need to call in.

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Hi @Dymock96 

 

There is no account access on this public webforum, so for anything account-specific you will need to call in.

Leanne_T
EE Community Support Team

Morning @Dymock96

 

Welcome to the community.

 

If you can call us on 150 and let our Mobile care team know your address is incorrect, they will certainly get this looked into for you.

 

Let us know how you get on 🙂

 

Leanne.